The distinctive David Letterman…

Yesterday, I posted on Twitter that I couldn’t help thinking of the several times that I appeared on television with David Letterman… Of course, when that occurred, it wasn’t on a program called “Late Night” or “The Late Show”…it was on Indianapolis’ Channel 13 on a broadcast called, “Clover Power.” (When he left THAT show, […]

Jager or Pappy? The future of your business in a shot glass…

Previously I’ve mentioned that I think a philosophy of “different is better than better” could potentially be construed as consultant malpractice.  I’m fascinated that anyone would even suggest it.  It shouldn’t take the years of study that I’ve done on the subject to understand that the “different is better than better” viewpoint is a fallacy. […]

You’re Fired! Common Mistakes That Lose Customers

INSIGHTS ON BUSINESS AND LIFE FROM FIVE BEST-SELLING AUTHORS, SPEAKER HALL OF FAME RECIPIENTS, INTERNATIONALLY-ACCLAIMED BUSINESS CONSULTANTS AND BEST BUDDIES. FROM RANDY PENNINGTON: We fired the service that had done all of our lawn care, landscaping, tree trimming, and holiday lights for 17 years. There wasn’t one single incident that caused us to leave. It […]